Not Really Luxury
Review Submitted: January 6, 2009
Date of Stay: December 2008
I stayed at Desert Rose with my extended family, age range 69 years (me) to 17 months for 2 weeks over Christmas and the New Year. It is well located and the pool and living areas are nice. However the place does NOT have "5 large bedrooms". I would describe them as 1 large, 2 medium, 1 small, and 1 cupboard (just enough room for a small double bed, with an unfinished wardrobe blocking the entrance.) The "wonderful master bedroom" is a bit like Aida's tomb - no windows, but fixed louvres so it is dark and you can neither see out, nor let light in, nor close them to exclude mosquitoes and use the air conditioning. A bizarre design, as it could have had a window on to the pool. The two maids were nice enough and helpful, they come weekdays only. They could do with better supervision - my wife had to clean the wardrobe shelves before we could unpack our clothes. The owner is not technical. We had to fix up the wireless internet, and even then it could only be accessed from outside the kitchen (not convenient in the rain) or from his laundry. Going next door to use his study is not an acceptable option. Neither he nor the maid initially knew how to light the oven - but she did find out the next day. We worked out how the answerphone worked (and wrote it in the house book). We will not be staying here again.
Owner's Response: The maids are available at weekends if required.We are surprised at the comments re design, as most of our guests enjoy the ambience of Desert Rose and we as the owners are satisfied with the result. We set out to make our guests as comfortable as we possibly can and respond promptly to any complaints they may have.
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Helpful votes: 3/6