Over rated and Over priced
Review Submitted: September 19, 2011
Date of Stay: September 2011
A taxi was arranged for us from the airport by the proprietors and on arrival we had been double booked, so we had to book into a hotel on the promise that we would be picked up in the morning and transferred to Yazade. The next morning we had a phone call stating could we arrange a taxi as they could not pick us up. On arrival we were shown to the summer house, which was a small room with a kitchenette. Off the room was a very small super room with a narrow passageway for the toilet and washbasin. Every 30minutes or less a noise from the water tank on the roof filling was heard day and night and just when you dropped off to sleep the call to prayer from the mosque just a few doors away rang out.
From 7 in the evening the staff arranged about 12 tables around the swimming pool and outside our room for a restaurant for outsiders and residents making it a public area and was not very private
Not a very good experience
Recommended for:
Age 55+
Owner's Response: I am so dissappointed with this review from this couple we didn't overbook as they suggest, I made an error with the date, and was quite mortified, when I realised my error, I immediately sat them down with drinks at the bar whilst I sorted out a nearby hotel, gave them dinner on the house, and took them to the hotel which was just down the road, paid their bill for bed and breakfast, and said I would collect them the next morning. Unfortunatley I had a problem with my car, and so I called them and asked would they mind getting a cab, and I paid for this when they arrived. No mention of the pump noise was made to me, a dripping tap, was probably the cause, we could have put this right had they told us. We did make a mistake but we made every effort to make it up to them, and I am so sad that they haven't mentioned this. We had lots of cordial chats whilst they were here, about their many trips abroad, and I really felt assured that they had forgiven me my indiscretion. I am very disappointed.
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Helpful votes: 2/2