Good apartment
Review Submitted: September 27, 2010
Date of Stay: July 2010
Very good apartment in a convenient location. The only issue we had was a problem with the slats on one of the single beds being so uncomfortable and noisy that we had to put the mattress on the floor instead.
Apart from that, all was fine and we enjoyed our brief stay.
Many thanks.
Recommended for:
Age 55+,
Adventure Seekers,
Girls Getaway,
Tourists without a Car,
Sightseeing,
Families with Teenagers,
Families with Young Children,
Romantic Getaway
Owner's Response: Many thanks for your comments. We are very pleased that you enjoyed your stay in our apartment Spanelska, but very upset about your difficulties with one of the beds. We are, however, pleased that you brought this to our attention, because it gives us the opportunity to attend to the problem and to ensure that future guests won't have the same experience.
The bed slats were not sitting properly because the frame had been damaged, and because the bed frame is an antique, normal repairs were not possible without affecting the beauty of the bed itself. It has taken some time to find a craftsman with the necessary expertise to carry out the repairs, but this has now been done and the bed is, once again, quiet and comfortable to sleep on.
Again, thank you for giving us the opportunity to put this matter right.
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Helpful votes: 2/2
