Hereford & Worcester holiday barn: Bromesberrow

Having stayed in this cottage previously this year with no problems we booked again to take several family members at the end of July. Unfortunately, the weather was atrocious so no playing outside for the four children under the age of 6!
Due to the torrential rain, on only our second night, which caused a river to stream down the stone steps outside, a flood occurred covering 90% of the downstairs which made it totally un-inhabitable. 4inches of water in the space of 30mins covering 3 of the bedrooms, meaning that all of us had to spend the remaining 5 nights upstairs! It was a good job we hired the whole building!
Whilst the owners came with pumps to remove the water and were very apologetic about the inconvenience, even offering to do the laundry as the washing machine was not working, it did ruin the rest of the holiday for us. The smell of stale water and subsequent infestation of flies did nothing to improve the mood either.

The owners did apologise and left 2 bottles of cava and a box of biscuits whilst we were out, but seemed reluctant to come into contact again after this incident. They did say they would be in contact regarding some form of compensation or recompense, as we had hired all of the building but could only use half, but as of yet there has been no contact.

This incident has totally put us off returning to this barn, the spiders and cobwebs we could deal with but it will take a lot of money to correct the drainage system and prevent anything like this happening again, and when you have small children you do not want to be living in a damp and musty building. The rental costs, while not extortionate, are very high when you consider that we hired the whole space but only got to use half!