House not like advertised
Review Submitted: June 18, 2008
Date of Stay: June 2008
My family and I recently stayed in this house and was very disappointed with the house. Where to start! First, there was five garbage cans overflowing with garbage and upon entering the house we found that it had not been thoroughly cleaned. The listing states that there are King size beds and there are NONE in the house. The house was nice but needs some TLC.
Owner's Response: I have just returned home from Florida where I personally spent several days in the villa after my previous renters left. We do sometimes only have a very short time between guests leaving and arriving but I always ensure my staff clean the house as thoroughly as possible.
There were some issues that I addressed and the house had a full spring clean, walls were repainted as were skirting boards/kickboards. Furniture was removed and all areas of the villa were cleaned.
I do totally understand the situation with the garbage but as this house is very popular with guests, our pick up days are only on Mondays and Thursdays.
The beds in the house are UK Kingsize and as this is also a UK based website, I get a lot of British guests who visit the villa. All information we provide is written in all honesty and as accurately as possible.
We will very shortly be changing the flooring and removing the carpet and replacing them with tiles.
I do appreciate the comments made and we are continually trying to progress and provide quality accommodation for all our guests.
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Helpful votes: 8/8