Disappointing
Review Submitted: February 20, 2009
Date of Stay: December 2008
Les Crosets is a lovely village and has great skiing but we believe there are certainly better places to rent than this apartment.
The house sits at the lowest spot of the village right along main street which can be very busy. „Ski in/ ski out“ is an excessive promise: The nearest lift is off operation and even off the facility list/ area map of Telechampery.ch. You have to walk quite a bit to the other upper end of Les Crosets. The slopes to the house are not really maintained.
The apartment has a great view to Dents du Midi but is in the shadows already early in the afternoon. The fitting and Swiss quality of the apartment is basic but nice, however the furniture is just ordinary IKEA stuff – no „luxury“ touch as claimed. Unfortunately the wide and long aisle of the apartment has at least the size of the living room and uses up a lot of those 93 sqm which is not really useful. There is a lot of storage space. The kitchen is well laid out and well equipped. When you claim to be 4 star we would expect to find a fondue or raclette set for at least a bit of swiss rather than swedish feeling. It’s standard in high class swiss apartments but not yet in this one.
Beware: At least in peak season the restaurant/ bar can be a real annoyance as they have partys and life acts until 2am every other day. It’s only two floors directly above the apartment which makes you part of the party whether you like it or not.
Very unusual for Switzerland: Some parts of this „new“ house are still unfinished, remaining in the state of 2005: The so called „parking“ is a makeshift gravel terrasse below the house, the basement with the garage and the staircase still is a construction site and the ski room is equipped with makeshift shelves. The sauna for which you need to pay just provides a leftover mix of small hand towels.
Are the owners supportive? They didn’t show much interest in my issues, made me look fussy with replies such as: „ski in/ ski out“ is okay because this lift used to operate, a bit of walking with the skis and night partying must be acceptable. I really got the impression that for them this is simply an investment.
Leaving this aside, the bottom line remains: Comparing this apartment to many other Swiss holiday places that we rented before (with no complaints), we felt that neither location nor apartment are 4 stars. The description partially doesn’t fit and price/ value is not appropriate.
Owner's Response: This is the first and only negative review or feedback we have received in three years of owning this apartment.We have actually had clients coming back for three years. Sadly this review is the net result of some correspondence over the past weeks aimed at getting us to pay a refund.
During the time of the reviewers visit (New Year) the lift opposite the apartment was in the process of being refurbished with a newer lift. In point of fact an additional lift has since been opened which provides even faster access to main ski area.The apartement is very much ski in/ski out.
The apartment is decorated with white walls and pine cielings. The furniture which was bought new from Ikea is oak.
The restaurant/bar is two floors above the apartment. It was, perhaps understandably, busier at New Year but it is normally extremely quiet.
Both the location at the entrance to this small village, which takes only10 mins to walk from either end (the main street is in fact a cul de sac) and the apartment are lovely.
There are 14 other apartments in the building, all very similar, with the same spectacular views of Les Dents du Midi and to our knowledge all of the reviews for these properties have been very positive.
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