The Reviews feature on HomeAway Holiday-Rentals works as follows:

• Your guest clicks on the link to write a review from your advert or Review Request email
• When your guest submits a review, an email is sent to request confirmation from them
• Once the review is confirmed by your guest, the review is sent to our moderation team to ensure the review complies with our Review Guidelines
• If the review is approved, an email notification is sent to you with a link to post an Owner’s response if you choose
• From the time you receive the notification, your review will be posted on your advert within 7 days

Our research found that travellers actively seek out reviews from past guests before making an enquiry and our data shows that properties with even just 3 reviews receive on average 23% more enquiries than those with no reviews.

To get reviews on your advert, ask your guests to click on the ‘write review’ link on the top of your advert. Alternatively, you can send a personal request by email with a direct link to your reviews page by using your Review Request Form.