Disney Family Retreat
Review Submitted: June 29, 2009
Date of Stay: June 2009
The unit was clean, and the location of the property was ideal for the Disney Parks. However, I was dissapointed to see heavily stained carpets, a very worn-out master bedroom comforter (rips/torn seams), non-fitted sheets for masterbed, and no TV in the master bedroom. I called the Management company within 30 minutes of arrival about the carpets, and was pleasantly surprised that the carpets were cleaned promptly the next day (100% turnaround). I didn't bring up the other matters because they seemed minimal; however, it's those little things that guests remember. Security, cleanliness, and pool was great. Price was right for accomodations...
Owner's Response: I am glad this guest enjoyed his stay and that the issues he had were resolved quickly. Oakwater prides itself on its excellent service.
As the guest said the
"Security, cleanliness, and pool was great".
This is why people come back time and time again !
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Helpful votes: 2/2