Great Stay, slow on deposit return
Review Submitted: September 17, 2008
Date of Stay: June 2008
This was the second time we stayed at this property and each time we have enjoyed it very much. Our family stayed here 4 years ago the month of May and again June-July 2008. The location to the beach is great, it is a short pleasant walk with great sight seeing along the way.
The only problem we have had is the slow return of our deposits after a our first stay, and so far no return of deposit after second stay, with no explanations or returns of our calls or email inquires as to why. It's middle of September now still no reply
Recommended for:
Pet-friendly,
Sightseeing,
Families with Teenagers,
Families with Young Children,
Romantic Getaway
Owner's Response: We offer all our guests the opportunity to get a cleaning fee refund. We have a list of criteria that if met will allow for a full refund of the cleaning fee. If the rental is not left clean and we have to hire a service to clean the rental, the cleaning fee will not be refunded.
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Helpful votes: 12/14