Excellent Experience, Great Service
Review Submitted: November 20, 2008
Date of Stay: November 2008
Let me start by saying that it has been nothing but pleasant to deal with the Marble Villa staff. Details and information about the villa were received less than 24 hours from the original point of inquiry, unlike other properties we had researched. Accommodations were made promptly and with ease. There were some last minutes changes required, to which the staff responded in a very efficient manner, and made the necessary adjustments without any complications. Marble Villa couldn't be located in a more convenient location in the San Juan area; minutes from the airport, practically right next to the Old San Juan, walking distance from the beach, shops, restaurants, hotels and casinos. Once at the property, we received a warm welcome from the staff, who gave us a tour around the house. One thing worth noting is that; the kitchen is as unbelievable as it looks in the pictures. We definitely fell in love with every corner of the home; from the inviting lounge area in the beautiful outdoors garden next to the pool, to the relaxed terrace outside the kitchen, to the breathtaking Grand King Suite. The setup of the Grand King Suite is simply perfect; with a wraparound sofa welcoming you in, a huge comfortable king size bed to the side, an oversized bath with a jacuzzi, "walk-in" shower with jets, shower heads and gadgets (I was like kid in a water park), and then the side room with a loft intimate feel, located steps down from the main room. Marble Villa is definitely a hidden jewel in El Condado.
The accommodations, the stay, the service, and the property were just MARBLELOUS! I’m anxiously looking forward to my next visit to Puerto Rico, and to stay there once again. Thank you one more time for your hospitality and great service.
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Helpful votes: 14/14