Great location, but not much else.
Review Submitted: May 7, 2009
Date of Stay: April 2009
Great location, close to shopping in Palermo SoHo and near the green Subte line for easy access around town. The terrace was lovely. However, the apartment was not well-maintained and customer service was poor. The sink leaked and flooded the bathroom floor every day. We used all the towels provided to mop up the mess and when the maid came, she took them and did not leave us more. The owner, upon checkout, even had the nerve to accuse us of dirtying his towels when all we were doing was trying to keep the water from damaging the walls and his hardwood floors! Also, the sheets were stained and torn, not particularly part of the luxury image portrayed. There are so many places to stay in B.A., I would not recommend this one.
Owner's Response: The first negative review was ok. They were fearful of circular stairs, and from New York. Enough said.
However, this one is quite sad. They never called and said that the bathroom sink was flooding.
The glass sink bowel is independent of the glass countertop and screws into the drainpipe. The maid must have turned it far enough the wrong way to unseat the washer, and it would not re-seat when the bowl was turned to tighten it. Of course, I would have sent a plumber immediately. But you have to notify the owner that there is a problem.
The top sheet did have a hole in it. I took it back to the laundry and pointed out that it was not my sheet, as you could tell that the top sheet was much grayer than the bottom sheet. After a long discussion, they admitted that sometimes they combine white things from different owners. (Of course, they charge each of us for a full load.) I have found another laundry. But again, no one called and said that the sheets were unacceptable.
It is an easy thing to fix.
I try to keep the apartment in the best possible condition. If something is less than perfect, please call right away.
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Helpful votes: 1/1