The perfect place to stay in old san juan!!
Review Submitted: September 30, 2009
Date of Stay: September 2009
Helen is so sweet!! I had a bad experience with another company, so I was running out of time and really nervous in the begining, but she walked me through the whole process. Making sure I was comfortable every step of the way. When we arrived we called her from the airport and she met us at the apartment, she greeted us with a big smile, It really made us feel welcome and at home.
When she opened the front door I was speechless!! These pictures don't even begin to caputure how beautiful the apt is in person. Everything is so clean, well- organized and put together. The view is amazing!! The kitchen has plates, pots, pans, silverware, napkins everything!! She even had bottled water and fresh milk in the fridge to get us started.
The first day Helen showed us where the mart was and also took us by all the hot spots. Everything is like a 7 min walk from the apartment. Wonderful shopping stores: Coach outlet, Burberry, Polo and marshals to name a few. We went to two of the close by clubs: Blend and Lazer both played great music and lots of fun! There are also great resturants right around the corner: Senior Frog's, Coldstone, and Koco-Nuts were our favorites. Great drinks, great prices, and great food!!!!
My favorite thing about the apt was sitting out on the balconly watching the cruise ships come and go, listening to the calm peaceful sounds of the ocean. It was so peaceful. I really could have stayed there forever! I can't wait to plan my next trip to san juan. And I will definently be staying in this condo. I have already recommended it to many close friends and family members! When we left San Juan not only did we have a great vacation, but we left with a dear friend "Helen"!! We couldn't have asked for better customer service!!!
Owner's Response: Dear Jasmine,
When I first recevied your call I was in Mississippi at the airport struggling with my luggage, but immediately there was something in your voice that drew my total attention to you.
After our brief converstation concerning your previous experience with another rental owner, I felt your anguish, disappointment and distrust.
I promised that we would talk later and from that point I wanted to make sure that you were confortable and secure.
I appreciated your kind words about my property and I, as this reflects my true attitude.
You know Jasmine, just seconds after I first spoke with you on the phone concerning your situation, my heart immediately went out to you and I saw you as a person who wants others to be happy and I wanted to make sure your stay was also a happy experience that you deserved!.
Always remember as you said I will always have a "Sweet dear friend in Georgia" as will you in Puerto Rico!
Helen
Did you find this review helpful?
Yes
No
Helpful votes: 1/1
