Puerto Pollensa holiday apartment

Owner's Response: I am very sorry these people were not happy with this apartment, especially as it has been rented out all season and everybody else enjoyed it extremely (all the rest of the reviews can account to that). I suppose they understood it wrong when they rented the apartment, and were thinking that it is sea front, which was the reason for their disappointment. Nowhere in the add is it said that it is a sea front apartment, and moreover, they were told via email that it is on a small street just out of the sea, not that it is sea front. So it's not the pictures that were misleading, but their own misunderstanding. The roof area is indeed the place where the inhabitants of the building put their clothes to dry, no one told them otherwise, nor were they told that they can have use of this roof. The cockroaches came out because they stayed there on the very first week of heavy rains in Puerto Pollensa, and cockroaches do come out some times on the very first rains. This problem has been quickly solved once we were informed about it. Other guests stayed there since, and no one saw any more cockroaches. The "awkwardly shaped balcony" has been the delight of all the other guests who stayed there, as we were constantly told by everybody else...