Argeles-Plage holiday apartment: Argeles Plage

Owner's Response: As can be seen by the comments in the review we always endeavour to ensure guest requirements are met when-ever possible. This is useful to us as we continue to strive to improve our business. In the above case providing an additional larger parasol and reclining chairs in addition to the garden furniture already available on both terraces, these will now be available for all guests as additional features and are now shown on the pictures. All guests are provided with bed linen for all beds 2 singles and a double and these 2 guests availed themselves of all of this. As an environmentally friendly establishment we only provide additional towels on request and these were not requested. However, we will now make this clear in the information booklet available for guests. We are sorry that these guest considered their holiday too expensive; this could have been partly due to their inappropriate use (against written and verbal instructions) of an electronic toilet which necessitated a call out to a plumber, luckily available but not cheap in the high season. We were able to repair the problem and clean up the assosciated mess leaving the apartment operational again clean and fresh upon their return from a planned excursion.
We welcome the comments from all guests and encourage them to give us feedback throughout their holiday. Unfortunately in this case we were not given the opportunity to rectify the one remaining alleged shortcoming. We assure all our visitors that we are here to make your holiday as enjoyable as possible and will do whatever we can to achieve this.