disappointing
Review Submitted: April 14, 2009
Date of Stay: April 2009
i must agree with the last reviewer - Nikia. I wasn't expecting a 5 star hotel or even a 2 star but we decided to leave the apartment to find alternative accommodation after the first night. Yes its in a good location convenient to the beach but that doesn't mean you get a view of the beach. The view from the balcony is across at other tiny box appartments but it is quiet away from all the bustle. Basically, its a room with an uncomfortable sofa bed, (with just a sheet to sleep under) small attached kitchen and very basic bathroom with blocked up sink. yes the light sockets have wires exposed and there are three lamps in the main room but none of them worked. There seems to be alot of wee cockroache like insects crawling around and coming up through sinks as well. Richard (our contact in Nice) was very difficult to get in contact with but we were met at the appartment by someone else who was unable to tell us much except hand over the keys. Richard was friendly and understanding when we finally did get to meet him to hand back the keys though. Personally, i do think it is over priced for what you get (we managed to get a lovely hotel room for the same price out in Beau lieu sur Mer which was 10 min train journey away and very beautiful.) if you want basic accommodation near the beach, its perfect but if its comfort your after, way up your options!
Owner's Response: I was very disappointed to hear about this negative experience. In the 3 years that the apartment has been rented this is only the second negative feedback we have had. Richard and I are proud of the fact that most rentals are executed well and the tenants enjoy a pleasant stay in the apartment.
In answer to Tomboy1's comments,
There is a view of the beach, not I admit a full unobstructed view but then the apartment is not situated on the 'extremely loud' Promenade des Anglais, instead it is one road behind which makes the apartment very quiet, to the point that you can hear the sea from the terrace. Also the 12m2 top floor terrace is, in our opinion, a wonderful place to spend time whilst in Nice.
The sofa bed is in our opinion, a very good one (having slept on it many times). It does have a hard mattress which may not suit all people but, judging by the fact that in 3 years of rentals it has never been commented on, it is OK for most people.
I am very sorry that the tenants were not warm enough; in fact the apartment has central heating so they should have been warm enough. Blankets have subsequently been purchased but I apologise for any inconvenience this may have caused.
The kitchen and bathroom (in our opinion) has everything one might need, see main section for a list of all inclusions. The sink has been unblocked and I apologise for any inconvenience this may have caused.
All of the electrics in the apartment have been renovated so from now on there should be no loose wires or lights that do not work. Again I apologise for any inconvenience this may have caused.
We are investigating the 'insects' and will ensure that they do not cause a problem again. This has never been mentioned before but I apologise for any inconvenience this may have caused.
Richard is a true professional in his work, unfortunately in this case he was on his way back from holidays so he had to delegate to a colleague. I apologise for any inconvenience this may have caused.
In summary, I am very sorry that Tomboy1 did not enjoy her stay. I am proud of my apartment and in offering a good service to all those who rent it. In this case we did get some things wrong but we will do our utmost to ensure that such experiences do not happen again.
Kind regards,
Oliver
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Helpful votes: 2/2
