Our rates are ALL INCLUSIVE of::
Water bill,
Electricity bill,
Air conditioning bill,
Cable TV bill,
Internet access bill,
Use of all area facilities: Private pool, Sharing Pool, Gym etc…
Private shaded car park,
Government Taxes,
We also offer the following services on complimentary basis:
Full house keeping provided before arrival, this includes fresh bed sheets, blankets (we do not provide quilts), bathroom towels & amenities (shower gel, shampoo, soap, and paper tissues), full cleaning, dusting, moping etc.
Full house keeping provided upon check out.
Once weekly House Keeping service (once every seven days) this applies to bookings longer than one week, it is therefore understood and agreed that the property shall be maintained clean on your own account if your booking is of seven nights or less. Should you wish to have a more frequent house keeping service kindly ask us.
EARLY CHECK OUT OR CANCELLATION::
EARLY CHECK OUT OR CANCELLATION: No refund will be given in case of early check out or early termination of the lease. Should you need to cancel your stay once it has been confirmed, the party leader must immediately advise us in writing. Your notice of cancellation will only be effective when we receive it in writing at our offices. As we incur costs from the time we confirm your booking and may be unable to re-sell your period of stay, the following cancellation charges will be payable. Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total cost of the booking excluding amendment charges. Amendment charges are not refundable in the event of cancellation. Period before start of stay within which written/email notification of cancellation is received by us.
Cancellation charges:
more than 8 weeks 15% (down payment only)
less than 8 weeks down payment+ 20%
less than 6 weeks down payment+ 50%.
CHECK IN & OUT TIMING::
CHECK IN & OUT TIMING: Note that our standard check in time is after 13:00 and our standard check out time is before 11:00 any later check out will be charged at half day charge if up to 18:00 and one full day charge if after 18:00. Note that for check out it is understood and agreed that the premises shall be vacated and the keys returned to our guest relation officer. It is strictly necessary to vacate the premises on time in order not to delay the lease of some other tenants or disrupt our operations. If our guest relation officer was not available for any reason you could leave the keys plus all access cards at the reception of the building with the security staff, possibly in an envelope addressed to Dubaldo Real Estate Broker.