No extras included here!!
Review Submitted: September 3, 2008
Date of Stay: August 2008
The owners live nearby - Directly next door in fact!! Found this quite intrusive as property not particulary private as shared driveway and access.
No Pets allowed - however the owners cat wonders freely in the property, scratched my 4 year old and urinated on the kitchen floor.
Dishwasher/Washing machine provided, However cleaning solutions, Bin bags, toilet rolls etc are not provided ( just the kind of shopping you need to buy when on holiday)
Also if you plan on cleaning the property you will need to buy all the cleaning products in order to do this as none of this is provided.
On the last day the property needed to be vacated by 10am so the children were up at 8am hoping to have final swims before the journey but the owner decided to cover the pool so it could not be used from 7am.
Not particulary child friendly, owners frequently popped over to "Tell us what not to do" and the customer service and hospitality of the owners was very poor. Dont expect any "extra touches" hairdryers or welcome packs are definatly not included!
Owner's Response: The gite is situated in extensive gardens, flanked by mature woodland, shrubs and a large meadow in our ownership. Its position is both tranquil and private. Neither the gite nor the pool is overlooked by us or anyone else. We do provide some cleaning materials, toilet rolls, toilet cleaner, bin bags, vacuum cleaner, sweeping brushes, etc. The motivation to perform the necessary cleaning operations has to be provided by the guests.
During this occupancy we had to bring to the attention of the guests a number of abuses of the pool. Most notably, a substantial leak from the pool caused by two cuts in the new vinyl liner. On the final day of the letting the robot was not working because sharp debris thrown into the pool had damaged the robot's collecting facility. In any event, we would probably have closed the pool as we feared further damage done on the last day.
These guests paid less that the advertised weekly rate and we even arranged to transport them from the airport to save them money.
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