Encantada Resort holiday villa

Had all you would want and for a change, the clubhouse was staffed and freindly. pool was kid pleaser and resort was maintained very good. close to attractions and parks.

We are regular visitors to Orlando but have never stayed in a villa before and were taking our 4 month old daughter for the first time.

The villa was ideally located and easy drive from the airport and to all the surrounding attractions. The directions we received from Ann were excellent and we didn't get lost which is a bit of a first for us.

When we arrived it really felt like a home from home. It was very clean and had everything we needed. Under the stairs was a cupboard with everything for people with young children - bedguards, high chair, stroller, travel cot etc.

The rooms are a good size and I can imagine it working well for 2 couples with children, possibility 8 adults and the living area would feel slightly cramped.

The resort itself was very very quiet when we were there, however it feel safe and secure and I don't think we could beat the location for easy access to restaurants, supermarkets etc.

Ann contacted us the day before we were due to leave to say that because things had changed and she would be the next person going in to the villa on the day we checked out then we could stay as late as we wanted to rather than having to check out at 12 and then entertain ourselves until our flight that evening. This was such a great help to us especially with a young baby.

I left my camera at the villa and without any prompting Ann emailed me to let me know she had it and would post it to me on her return to England in 6 days. It was sent well packaged and by recorded & insured post and arrived the day after she returned to the UK along with our deposit cheque.

I would definitely recommend this villa to other families and we are very likely to use it again, particularly because of the outstanding service which Ann provided

We would highly recommend this property to a family. The fourth bedroom is downstairs and would be ideal for grandparents to stay in. The beds are all comfortable and the house is well equipped to self cater.

Ann was extremely helpful before and during the holiday answering queries by email, text and phone.

Encantada resort is very clean and the two pools next to the club house were a welcome change to the hustle and bustle of Disney and Universal theme parks.

There is a really good choice of restaurants nearby some of whom will also deliver to your door.

It is very easy to find and about 10 mins drive to Disney and 25m mins drive to Universal.