Callao Salvaje holiday villa

This villa was the perfect choice for our holiday, it is in a good location and only a short taxi ride from Costa Adeje and La Caleta which had lots of nice fish restaurants. The villa itself was very luxurious and the swimming pool was a good size.

We all loved staying at the villa. The layout of the house was perfect for our group everyone had their own space. On arrival the property was in immaculate condition and Sheila and Ian could not have been more helpful they were great. The villa was located in a beautiful little village within walking distance to all shops, bars and restaurants and Las Americas only a 10 minute taxi ride and very cheap. We had a wonderful time, definatly a holiday to remember.

This is a large spacious villa - which in its' hey-day must have been beautiful. However, we have returned home yesterday & would like to review our stay at this villa.
We chose this villa over other equally priced villas in Tenerife due to its WIFI internet access. I did advise the owner how important this was to us prior to us travelling due to my husband needing to be in communication with his workplace. The owner failed to respond to several emails & phone calls advising me that there would be no such access available whilst we were there, Ian & Sheila offfered an internet stick of one of their friends for use during the day - however, this would have to be dropped off at the villa ech morning & collected later in the day - hardly a convenience meaning we would have to plan our day around this. I was unhappy about this & contacted Mark whilst we were at the villa - he did apologise - but he really should have communicated this to me prior to us travelling - we had paid for this facility being available as part of our rental charge.
Other issues we had at the villa were as mentioned above - the floor was dirty, our feet were black on day one so nothing to do with bringing dirt in from outside. The facia door on the dishwasher was hanging off, the cupboards in the kitchen smelt damp, dressing room had a damp smell, the tiles on the pool were chipping off & our childrens feet & legs were scraped as the tile edges were so sharp, the pool needs a good clean, there is no access to the pool from the upstairs living area, there were no cereal bowls or coffee maker when we arrived - Sheila & Ian rectified this on day 2, the decoration is very tired & needs completely re-decorating, the towels are threadbare - I could go on!
We saw this villa advertised on owners-direct but there is no facility to leave feedback there so I am leaving it here.
This villa is described as "luxury" - I'm sorry, but expectations need to be lowered if luxury is what you are expecting from this villa. The owner needs to spend money on maintenance, furnishings and fixtures for this villa to be classified as that in my opinion.
The area is very charming & we met many friendly people. La Romantica is a lovely restaurant within a 10-15 minute walk away- we had several meals here. The villa is in a good location with some fabulous views. Unfortunately, I wouldnt recommend this property to any of my friends.