Not Paradise
Review Submitted: September 4, 2008
Date of Stay: August 2008
House very disappointing. First impression was how scruffy it looked, loose paving slabs on drive very dangerous, pool dirty. Not well equipped, poor choice of saucepans, utensils, chipped crockery and glassware. Old mouse dirt in one kitchen drawer. Some of linen provided in hire service was old and stained. Overall, house needed in depth cleaning, especially considering the rental cost charged. Parents retreat was best feature and (ignoring dirty cobwebby windows) was the cleanest part of the house. The views were good, but unfortunately the beach was not as good as expected. The location was good for our needs, nearby shops were good, Mandurah lovely and it was an easy drive to Freemantle. The new train service to Perth was superb, but overall a disppointing experience especially as email contact with owner had been good and very helpful.
Owner's Response: We are stunned by this review as we have only had positive responses to our personal holiday home since first making it available and we also have many regular returning guests.
It is important to note that this is our personal holiday home and not a 5 star hotel. We take great pride in its presentation and maintenance. In addition we believe that our home is in a fantastic location, has excellent facilities and amenities, is cleaned to the highest standard and the beach is one of the best in Western Australia. We believe that the features and presentation displayed on Holiday Rentals UK for our property fairly represent our property.
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Helpful votes: 3/3