calahonda
Review Submitted: November 15, 2008
Date of Stay: August 2008
the holiday was for myself ad friend and our 4 children, although the apartment itself was very nice, spacious and clean, the location, and the face that it was a residential place was a let down. The pool wasnt child friendly! the pool rules of no lilos or inflatables most of the day was a disappointment, they were allowed for 2 hours a day. The apartment was up a very steep hill, which was ok walking down, but on the way up, nightmare, also we really struggled to get a taxi home from anywhere, as no-one knew where it was! We only saw the tram train, maybe 2 times during the week, so we really were stuck in the middle of no=where, a car is a must, the restaurants that were down the hill, were busy as they where the only ones, so once you had eaten, you had to leave, no bars to have a drink, unless you went into calahonda, but then you had the worry of getting a taxi home, to the right place! i would not advise to book with children, and you really need a car. The pool also had no loungers, so could be a bit uncomfortable on the floor. I`m glad that this wasnt my main holiday, as the children were really bored.
Owner's Response: This is the first time we have had negative feedback, although I am afraid we are not too surprised given the issues with this group. We advised them that the community is quiet and has some people for whom this is their home, indeed it is this that contributes to make sure we have a community that is exceptionally well maintained, and is a place people can enjoy a holiday away from the behaviour found in resorts. We also advised them that it is best to have a car.
There are some unfortunate inaccuracies in the comments: the tram train operated on an hourly basis throughout the time they were there. Similarly, there is a taxi rank in Calahonda (very easy to find and we told them where it is) and we provided telephone numbers for taxi companies.
The two nearby restaurant/bars do not force people to leave after eating if people wish to stay to drink - and one is rarely fully occupied, whilst the other is very busy in the evenings because it is so popular with adults and families. The restaurant/bars are approx 100 metres from the entrance to the community.
We provide 5 sun beds for use in the apartment or by the pool - the community took a decision some years ago not to leave beds by the pool following damage by visitors. In addition, the rule for inflatables in the pool is only applied if there are other people who wish to use the pool - many adults and children have experienced the problems of not being able to use a pool safely because of others using lilos or throwing balls. We wish to allow all users to feel able to use the pool safely - if no others are in the pool the inflatables can be used. We take pride in having a community where visitors (and residents) are able to relax and enjoy the community, weather and area.
On a less positive note that relate specifically to the reviewers: we are still awaiting payment for the damages they caused (we refunded their deposit quickly, as we always try to, on the basis that they had paid our management team)
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marks the location of the property in Mijas area
