July 2009
Review Submitted: August 17, 2009
Date of Stay: July 2009
We stayed in this villa the last two weeks in July 2009, there was 14 of us staying there to celebrate the birthday of one of our family, My parents who had driven to Spain arrived at the villa before us, and could not gain entry as the keys kept spinning in the lock, to cut a very,very long story short the property manager eventually got us in and told us we couldn't go out, as we couldn't lock up, until lock smiths had come which would not be until the next day. They did come as promised and what followed was a day of them drilling ( very loud) and changing locks, not anyones fault but a bit annoying for the start of your holiday.
The villa itself is ok, a bit basic inside, but then you don't spend much time inside on holiday,it slept us all easily as it is large and on a very large plot. The bar b q area is great and shaded which is good during the day, the lights though are on timer for the evening which is annoying as you constantly have to wave your arms to keep them on when cooking and actually the one shining on the bar b q was only fixed the last few days of our holiday so we actually had no light at alll to cook by.
Our biggest dissapointment with the villa and something I think you should take into consideration when booking is that the air conditioning costs 1 euro an hour, something which we feel is not made clear on villa details, we have a very young baby who was inside for much of the day as it was so hot( the heat not bing anyones fault!), and young children who went to bed early, so on average in a 24hr period we were having to pay 18 eoros to keep it going, so much so that one night the a/c actually stopped because the money box was full, though in his defense the very helpful property manger did come as soon as we called to empty it and get the a/c up and running again.
We booked the villa in peak time and so paid a high price and felt let down by how much we then had to go on to pay to keep cool, we have booked and had holidays in many villas and have never paid for air conditioning or had lights on timers.
As mentioned in the owners details, you really do need a car as the only thing in walking distance is a chemist, irish bar and lebanise resturant..all very good. This is a good location and villa for large parties as long as you have a car and are prepared to pay for the air conditioning, and as we all know in the height of summer in spain that is essential.
Recommended for:
Age 55+,
Families with Young Children,
People with Disabilities
Owner's Response: 1. we are very sorry there was a problem with the entering of front security door, when the cleaning service left everything was in order or they could not have prepared the villa clean? the locksmith arrived within the hour to secure the front security door and everyone was able to use the villa with the back door keys they were never told to stay in as the front door was locked and secured. The next morning the locksmith picked up from malaga a new lock and it was installed at 11 oclock in the morning. Sorry about your complaint about the drilling noise if he did not drill how could the man install the lock?
all clients are sitting around pagola at night there is movement all the time of 14 people so lights are on, the reason for this is clients were leaving lights on all night and they were burning out this was a high danger so this was done for clients security. The spot light on the barbeque was not reported and as soon as it was the same day was fixed. Brian the manager reported a call out at 11.30 at night only to find there was no problem at all plenty of room for more euros, 18 euros which you stated was not put into the machine as there is a counter on it recording euros as they enter.
A car is recommended but not essential many of our clients do not rent the cars for this villa as we are only 5 mins to bars and restaurants and 10 mins to garage, supermarkets and i walk this myself when in residense.We recommend a car for shooping at large central supermarket and any emergencies.
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