April 2009
Review Submitted: April 15, 2009
Date of Stay: March 2009
The location was great, 15 to 20 minutes from Disney. The Condo was comfortable for all of us. It wasn't very clean though, it made me wonder what the cleaning crew did for the cleaning fee we paid. The pillows were extremly old and in poor condition. We all enjoyed the water park, lazy river and water slide.
Owner's Response: We are delighted Vickie enjoyed her stay
We have already reacted to the issues regarding cleaning
The house has been "deep cleaned"/spring cleaned again (even though it was done just 6 months ago) which included a full clean of the carpets. We have also told the Management Company to replace the pillows.
We thank Vickie for her feedback which has given us the opportunity to deal with any shorfall in service. We have also "had words" with the Management Company who employ the cleaners, and they have, to their credit reacted very positively to this feedback
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