Sea view apt??? Puerto Pollensa
Review Submitted: October 19, 2009
Date of Stay: September 2009
We stayed in this apt for 8 nights in Oct 2009. The apt is up a side street. It is very noisy in mornings as there is a childrens nursery across the street.The sea view is only available from the awkwardly shaped balcony and the sitting room.There is very high buildings which surround the apt and the view is far from good.The interior of the apt is very nice (although we had two cockroaches in the kitchen).There is a roof area which is a drying area- certainly not a terrace.No English speaking TV- all Spanish i think! The photos of apt are decieving- it is not on the sea front.Puerto Pollensa is a lovely place but we wouldn't come back to this apt
Owner's Response: I am very sorry these people were not happy with this apartment, especially as it has been rented out all season and everybody else enjoyed it extremely (all the rest of the reviews can account to that). I suppose they understood it wrong when they rented the apartment, and were thinking that it is sea front, which was the reason for their disappointment. Nowhere in the add is it said that it is a sea front apartment, and moreover, they were told via email that it is on a small street just out of the sea, not that it is sea front. So it's not the pictures that were misleading, but their own misunderstanding. The roof area is indeed the place where the inhabitants of the building put their clothes to dry, no one told them otherwise, nor were they told that they can have use of this roof. The cockroaches came out because they stayed there on the very first week of heavy rains in Puerto Pollensa, and cockroaches do come out some times on the very first rains. This problem has been quickly solved once we were informed about it. Other guests stayed there since, and no one saw any more cockroaches. The "awkwardly shaped balcony" has been the delight of all the other guests who stayed there, as we were constantly told by everybody else...
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