Outstanding Flat/rental
Review Submitted: November 26, 2009
Date of Stay: November 2009
Fantastic home in quite/upscale neighborhood to return and relax in after long days on the go. The apt. is warm, comfortable and has all the necessities you'll need. The "Tube" station is a 5-7 minute walk approx. 5 blocks, up stairs/over train tracks to "Olympia-Kensington" station which is a limited line (runs about 4 times an hour) however one stop away is "Earl's Court" which has the District/Circle/Piccadily lines. If you have laptop, apt. has good speed internet service which you can go to a web page (this company will not allow me to put the web site address in my review) If you search tubeplanner on the web, there is a great web site that will find quickest or easiest route with estimated time and tells you what stops to transfer at. The bus stop about 2-3 blocks and once you figure out where you need to go/which direction/bus to take, it's a great way to see the City and get your bearings. There is a small market just downstairs which we were pleasantly surprised at how well it was stocked. The best part is we would wake each morning to the smell of bread/bakery items baking. There is also a "Waitrose" 2 bus stops or about a 15 minute walk away which if you bring the apt. address/zip code, they will deliver at no charge.
We have rented many private homes (prefer over hotels) and what most impressed us was the owner. She was OUTSTANDING for customer service! She was expedient in answering questions before and during our stay. We visited close to Thanksgiving and in an attempt to make a Thanksgiving dinner for our daugher and a few of her friends who are studying abroad, we were unable to locate a turkey. I asked Yvonne if she might know where we could get one, and without hesitation, she told us not to worry about it, that she would make sure we had one. We told her the day we needed it and she went above & beyond. She ordered and delivered the turkey as well as additional pots/pans, electric carving knife, etc. Yvonne went above and beyond what we would expected. She is friendly, attentive, but not at all intrusive.
We would HIGHLY recommend this appartment/flat. We also extend our Thank-you and appreciation to Yvonne for sharing her place and making this feel like a home away from home.
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