Definitely worth considering
Review Submitted: June 11, 2009
Date of Stay: June 2009
My husband and I (in our early 60's) have just stayed in this apartment for 4 nights and thoroughly enjoyed our stay. The apartment is very light and airy with a very comfortable bed and adequate storage space. We chose to stay in an apartment in order to reduce costs of eating out and the kitchen is reasonably well-eqipped but would have liked a measuring jug and small bowl to heat things in the microwave; some of the china was chipped. The flat was very clean but could do with some painting. Its' quiet location is to the west of SF and there is a beautiful coastal walk from Point Lobos; the drawback to the location is that it is a long way from the centre of the city but the bus stop is opposite the flat and buses run very frequently so don't be put off by it. Paul (owner) certainly provided good customer servivce by giving lots of information prior to booking and I would definitely recommend it to a friend and/or use again. Vladimir the caretaker lives in the next door flat and gave us helpful advice on our arrival; however, we had difficulty getting hold of him during the stay and when we spoke to him on our final evening, he seemed rather abrupt. A trip to Alcatraz is a must - allow at least 3-4 hours there; we went as part of a combined city tour and only had 2 1/2 hours and felt we needed more time. We were glad that we did not have a car with us as parking is at a premium and public transport is very good and reasonably priced so own transport is not necessary. Although the flat can accomodate 5, there is only one bedroom; there is a double sofa bed and single pull out bed in the livingroom but I would find this inconvenient for taking young children. However, having read the guest book comments, lots of families have stayed at the flat and enjoyed it so obviously it is a matter of personal choice. We had excellent weather and the Golden Gate Bridge was clearly visible every day; apparently this is not usually the case in June so we were very lucky. Although the windows could be opened, it got quite stuffy at the kitchen end and we felt a small fan would be an advantage. My husband felt in was slightly overpriced but, compared with hotel charges and cost of eating out, I felt it was reasonable. Overall, it was a pleasant experience and well worth staying there.
Owner's Response: Hi Marion,
Many thanks for awarding my apartment a 4 out 5 score and I am very happy that you both had a wonderful time in San Francisco.
You comments and your high score suggest that everything was fine except for a few small things.
I will try to answer to your satisfaction.
1) We found one chipped dinner plate and replaced it.
2) The apartment was recently painted, there are some scratches on the wall where guest put their suitcases, we will paint this area ASAP.
3) The measuring jug is missing?? , I just bought a new one. You mentioned you needed a microwave bowl; there are 6 cereal bowls that are microwave safe??
4) You mentioned that Vladimir was very helpful on your first day, and that he was abrupt on another day? I can’t explain why he was abrupt; maybe he was in a hurry and did not have time to speak with you??
5) You state that the apartment is a long way from downtown? , its 20 minutes on a bus and I clearly state this in my brochure, most guests book the apartment for that main reason, to be in a friendly local neighborhood close to Golden Gate Park, the Presidio and three beaches. You also state that it’s “WEST OF SF” again??? The apartment is IN SAN FRANCISCO, not west of it.
6) You also mention that although the windows can be opened, the kitchen can get stuffy, ??? , there is an extractor fan above the cooker and as you said you could open the window!!!
7) You also took time to mention your opinion on children!
Although the flat can accommodate 5, there is only one bedroom; there is a double sofa bed and single pull out bed in the living room but I would find this inconvenient for taking young children. However, having read the guest book comments, lots of families have stayed at the flat and enjoyed it so obviously it is a matter of personal choice. YES IT IS A PERSONAL CHOICE AND OVER 90% OF OUR PREVIOUS GUESTS HAVE HAD CHILDREN AND THEY ARE OUR BIGGEST REPEAT CLIENTS, FAMILIES LOVE THAT THEY CAN STAY AT A FULLY EQUIPPED APARTMENT FOR LESS THAN THE PRICE OF A DOWNTOWN HOTEL.
8) You thought it was good value and your husband didn’t, Well I agree with you!
This is the first guest comment that I felt I had reply to,
Many Thanks
Paul
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