Does not meet luxury standard
Review Submitted: April 8, 2008
Date of Stay: February 2008
We stayed a month at this villa in early spring 2008. The views around the property are excellent and there are good walks from the property. However the expected sunset from the terrace turned out to be a sunrise.
On arrival. The villa was dirty with clothes, shoes, toys, and other items scattered around the property.
Kitchen/Utility. The location of the kitchen is down two steps off the sitting/dining area and inconvenient for access to the dining table and to the terrace. Some of the crockery/glassware was chipped/cracked. As there is no dishwasher, washing up was difficult with a small draining board. The cooker had to be repaired 3 times and the lighting was faulty. The utility was dank and dirty, with broken appliances, e.g. fridge, washing machine, iron, etc.
The lounge/dining room. Throws on the sofas covered stains. It was stated that the dining table seated 8 but there are only 6 chairs and insufficient crockery/glassware and cutlery even for 6. We had the table lamps moved as their cables crossed a walkway and were covered with a loose rug.
Master Bedroom. The shower had no door and we trod on glass on the bathroom floor. The centre of the bed was supported with bricks. The mattress was badly stained. The wardrobes were simple - fabric hanging shelves.
The outside of the property. Shutters did not close. Some furniture was old and broken. Some cushions and sunbed mattresses were dirty and mouldy.
The property manager was usually available to organise repairs and help, which was much needed.
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Recommended for:
Adventure Seekers,
Tourists without a Car
Owner's Response: When the renters arrived, the electricity was off in the area of the villa. They were accommodated in the Hotel Puntazo at our expense whilst the problem was immediately dealt with. They didnt like the hotel(see their website) and this coupled with poor weather seems to have set them off on a bad footing.
The cleaners were called back immediately but apart from dust underneath the TV and some lampshades, were asked to do no more by the renters. The toys are in a box in a spare room cupboard for renters use together with a small carrier of flip-flops and slippers for use. This is where they were and were removed upon request.
There is ample crockery for more than 8 and is replaced when damaged. There are rarely dishwashers in Southern Spain as water is at a premium. The draining board is the same size as in any kitchen. There was a problem with the hob which was responded to immediately in all instances and put right together with the blinking bulb. The utility is very large and contains a large fridge/freezer, washer, dryer and Iron/board all of which work.
I refute totally that the throws cover stains. The cream throws are there to protect white sofas from dirty feet and, god-forbid, suntan lotion and are laundered between each visit. The dining table had 6 chairs but since there were only 2 people,I did not have the other 2 brought in. The table lamps mentioned can be seen behind the sofa inthe photos. The cable, for the meter length to the wall, was properly taped down for safety and a rug over it for aesthetic purposes.
The master shower room is a wet-room type shower and doesn't require a door. The bed had been broken by a previous renter and was propped securely until a joiner could come which has since happened. The master bedroom has a 3 door wardrobe with cupboards above and 2 bedside tables with 3 drawers each.
The shutters are fully functioning but not needed as the house is extremely secure with traditional wrought iron grilles at windows and concertina grilles at doors.In February the nights are damp and cushions left out feel damp but airing sorts them. The renters were not prepared to use towels on loungers and new cushions were bought for them which is a shame as the originals were handmade and far thicker than bought ones. There are new loungers for 8 round the pool.
Finally, I would say this villa is for people who want a relaxing, private , peaceful holiday with lots of activities nearby and I really would recommend a car.
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Helpful votes: 5/12