Very disappointed
Review Submitted: July 6, 2009
Date of Stay: June 2009
We were very disappointed at this location: the apartment is dirty, damp, there were cockroaches everywhere, no internet connection, the apartment is in the basement so no access to "the terrace" ! (we have some pictures)
You can not open the windows and the owner has never shown !
Yes the neighborhood is good but the apartment is a real nightmare! You should avoid it !
Owner's Response: First and foremost we are terribly sorry about your experience. Allow us to respond some of your comments. Nowhere in our posting we ever indicated a terrace of any sort. Also, we don't say we offer free internet. New York is a very developed city and it provides plenty of public wifi in some spaces. For future reference, the city hall park and pier nearby the apartment provides plenty of open space and FREE internet. While we have never experienced any problems with roaches, we ordered a terminator to clean the apartment following your comment. We cannot understand how you couldn't open the windows, however, the doorman could have assisted you with such elaborated tasks. The apartment is cleaned every week by a maid and prior anyones arrival.
Shall you have called us on the number you were provided we would have been able to help you.
Thank you. We care about our guests!
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