Property Opinion
Review Submitted: September 15, 2008
Date of Stay: August 2008
Sadly disappointing. The property appeared not to have been very well prepared for our arrival. The house/kitchen was generally not very clean and there were numerous issues with regard to the provision or lack of various items. There were no fans, toaster or microwave and the crockery was virtually all chipped. The garden had obviously not been attended to prior to arrival and was in a poor state and un-inviting. In comparison to other self catering properties we have stayed in we were very disappointed. It is our opinion that a lot more attention to detail is required on this property.
Owner's Response: This is a very puzzling review to us and I am only sorry that this person did not contact me straight away so I could have sorted out any problems they had. Previous guests have been very happy. Lots have said how much they enjoyed the pool and garden. The house has a grill and oven and we have never offered a microwave - although it seems to be something that people want so we will be buying one for next year. In general the house is well equipped and everything we say in the ad is in the house. The garden is completely private and is looked after. Although we do not promise a manicured lawn - which is impossible in this area because of water restrictions - it is large, well-kept and private, as well as having a private pool. The house is cleaned well between guests. Moreover, all guests can contact me easily and if there is any problem during their stay I will endeavour to put it right straight away.
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